The following terms are used in these Terms:

1.1. "Remaining Payment" is the Purchase Fee minus the Advance Payment and/or the Car's Repurchase Value.

1.2. "Right of withdrawal" is the right of the Buyer to unilaterally withdraw from the Purchase Agreement in certain cases, as specified in Clause 9 of the Regulations.

1.3. "Car" means a second-hand car that is fit for future use and is not considered new.

1.4. "Advance payment" is the partial payment of the Purchase Fee before the Vehicle is handed over to the Buyer.

1.5. "Buy-in car" means a car owned by the Buyer that is used to buy back the Car.

1.6. "Car buyback" is a transaction in which the Car is exchanged for a Buyback car, with the Car buyback value fully or partially covering the Car Purchase fee.

1.7. "Vehicle Redemption Value" is the value of the Redemption Vehicle determined by agreement between the Parties.

1.8. "Warranty" is the Seller's obligation to take actions to prevent non-conformity of the Cars, as defined in Clause 8 of the Regulations.

1.9. "Terms" means these Used Car Sales Terms.

1.10. "Consumer" is a natural person who purchases a Car for a purpose that is not related to his economic or professional activity, as defined in the third part of Article 1 of the Consumer Rights Protection Law.

1.11. "Seller" is the Limited Liability Company "Inchcape Motors Latvia", reg. no. 40003073379, legal address Skanstes iela 4A, Riga, LV-1013.

1.12. "Buyer" is a natural or legal person who purchases a Car from the Seller.

1.13. "Purchase Agreement" is a written agreement for the purchase of a Car between the Buyer and the Seller.

1.14. "Purchase price" is the final purchase price of the Vehicle, including value added tax.

1.15. "Party" or "Parties" means the Seller and the Buyer, individually and collectively.

2.1. The Terms are a document governing the relationship between the Buyer and the Seller, which determines the rights and obligations of the Parties, to the extent that they are not determined by the Purchase Agreement. The Terms are binding on the Parties and are an integral part of any legal transaction concluded between the Parties.

2.2. By making an Advance payment, signing the Purchase Agreement or the Car acceptance documents, the Buyer confirms that he is fully familiar with the Terms, agrees to their application and recognizes them as binding without a separate signature on these Terms.

2.3. Along with the Terms, the mutual relations of the Parties are governed by the Purchase Agreement concluded between the Parties and the legislation of the Republic of Latvia.

2.4. The buyer has the right to purchase the Car through the leasing company. If the Buyer exercises this right, then when the Seller and the leasing company conclude the Car purchase agreement, these Terms and Conditions become invalid (except for the sections on the condition of the Car, 12-month warranty, delivery of the Car and the section on the Right of Withdrawal).

3.1. The Buyer is aware and is informed that the Cars are used and their condition and wear and tear are not the same as new cars, moreover, individual car parts and details have a limited service life, independent of the Seller's will.

3.2. The Seller does not guarantee in any way that the service life of used Car parts and parts is the same as that of new cars and the Buyer is aware that this may expire and it may be necessary to replace these used Car parts and parts.

3.3. The buyer confirms that he is familiar with the age and mileage of the Car, has inspected it (including but not limited to tires, bodywork, glass, interior decoration, parts, etc.), is aware of its condition and quality.

3.4. The Seller is not responsible for any defects of which the Buyer is informed and which the Buyer has found during the inspection and test of the Car.

3.5. The Seller has provided technical inspection of the Cars by performing a "150-point inspection". Before purchasing the Car, the Seller presents the Buyer with the results of the "150-point inspection" so that the Buyer can familiarize himself with the technical condition of the used Car. The results of the "150-point inspection" are informative in nature, and before concluding the Purchase Agreement, the Parties make sure of the technical and visual condition of the Car by signing the act of acceptance and handover.

3.6. The Seller is not responsible for any defects that occurred as a result of negligent or careless behavior of the Buyer (including if the Car was used for purposes not intended for it), due to natural wear and tear, or if they do not significantly affect the durability, functionality and safety of the Car.

4.1. The purchase price of the car is specified in the Purchase Agreement.

4.2. The value added tax rate applicable to the purchase price of a car is increased or decreased if it is provided for by relevant changes in regulatory acts.

5.1. The Buyer shall pay the Advance payment to the Seller in accordance with the invoice issued by the Seller within 3 (three) working days from the date of conclusion of the Agreement. If the Advance payment is not paid within the mentioned term, the Seller has the right to terminate the Agreement.

5.2. If part of the Car purchase fee is paid in the form of a Car buyback, by transferring a Buyback car belonging to the Buyer to the Seller, the Buyback car purchase fee is included in the Car purchase price, ie, with regard to the payment of the Car purchase fee and the Buyback car purchase fee, the Parties apply mutual offset. At the time of handover, the Redemption car must be removed from the register at the Directorate of Road Traffic Safety.

5.3. The seller carries out an assessment of the value of the Buyback car, which is valid for 14 days from the day of the assessment.

5.4. 4.2 of these Regulations are also applied to the purchase price of the Redemption car. the provisions of paragraph

5.5. The buy-back car must be handed over to the Seller before the Car is handed over to the Buyer.

5.6. The remaining payment shall be paid by the Buyer to the Seller within 3 (three) working days, counting from the day when the Seller has notified the Buyer that the Car is ready for delivery and has issued an invoice to the Buyer.

5.7. The day when the Buyer's payment has been received in the bank account specified in the invoice or in the Seller's cash register is considered the day of payment. All payments between the Parties are made in euro currency.

6.1. The Seller agrees with the Buyer on a specific delivery time and place.

6.2. Buyer pays shipping costs, if applicable. The Seller informs the Buyer about such costs before purchasing the car.

6.3. If the car is delivered through a courier appointed by the Seller, the Buyer confirms that he is aware that the courier has the right to hand over the Car to the Buyer on behalf of the Seller. Before handing over the Car, the courier verifies the Buyer's identity by checking the passport or ID card.

6.4. The fact of the car's delivery is confirmed by signing the acceptance-handover of the car and the invoice for the goods.

6.5. In the event that the Buyer is not at the place of delivery at the time of delivery, the Seller will send the Buyer information about re-delivery options and relevant costs.

6.6. If the Seller repeatedly fails to contact the Buyer and ensure delivery or handover of the Car within 48 hours, the Seller has the right to unilaterally withdraw from the contract.

7.1. If it is stipulated in the Purchase Agreement and the Car registration fee is included in the Car purchase price, the Car registration in the Directorate of Road Traffic Safety is carried out by the Seller.

7.2. If the car registration fee is not included in the car purchase price, the cost of car registration at the Directorate of Road Traffic Safety is covered by the Buyer.

8.1. The Seller provides a 12-month or ten thousand kilometer mileage warranty for the Cars, whichever comes first. The warranty period started from the moment of handing over the used car to the Buyer. The guarantee is applicable only to the Buyer and is not transferable to third parties. The warranty is not applicable if the Car is registered outside the Republic of Latvia.

8.2. The warranty does not apply to Cars older than 10 years or whose mileage is more than 180 thousand kilometers.

8.3. The warranty applies only to damage to the Car's engine and gearbox recognized by the Seller.

8.4. The warranty does not apply:

8.4.1. For regular maintenance work;

8.4.2. To replenish/renew car fluids, as well as to replace any filters;

8.4.3. Parts such as tires, wiper blades, lights, battery, clutch disc, seat, steering wheel, seat belt, timing belt, brake, windshield, shock absorber, interior trim, chrome, armrest, storage compartment, headliner, side panel , replacement and repair of sunshades, cup holders, rubbers, gaskets, lights, oil filters, air filters, fuses, spark plugs, antifreeze, oil, lubricants, screws, threads, nuts, glow plugs, spark plugs, trailer connection, additional equipment;

8.4.4. For electric car battery;

8.4.5. Oxidation and corrosion damage to wiring / wires;

8.4.6. for V-type electrical connections and all types of modules;

8.4.7. Body paint defects, oxidation and corrosion damage;

8.4.8. For reprogramming or software updates, unless it is necessary after replacing or repairing a part covered by the Warranty;

8.4.9. For adjusting geometry, tracking, steering and suspension, as long as it is done after replacing or repairing a part covered by the Warranty;

8.4.10. If the odometer incorrectly records the distance traveled by the Vehicle, is deactivated or tampered with;

8.4.11. If the Buyer continues to use the Car after discovering the damage;

8.4.12. For damage caused to the exhaust system, if the damage was caused by using low-quality or incorrect fuel;

8.4.13. For repaired, used parts that are not from the manufacturer and do not meet the manufacturer's quality standards or have not been approved by the manufacturer.

8.5. During the first six months of the Car's Warranty period, if the Car's mileage during the mentioned period does not exceed four thousand kilometers, the Seller additionally guarantees that:

8.5.1. before concluding the Purchase Agreement of the Car, he has carried out its technical maintenance, i.e. changing the engine oil and oil filter, air filter, and the technical maintenance of the Car to the extent mentioned in this Clause of the Regulations will not have to be carried out in accordance with the instructions of the Car manufacturer.

8.6. Once during the Warranty period, the Seller provides technical assistance on the road in the territory of Latvia for the repair of minor damage to the car on the spot, if the damage can be repaired within 30 minutes, including:

8.6.1. Towing - if it is no longer possible to drive the Car, the Car will be taken to the place or repair shop specified by the Seller, and the Car with Warranty to the manufacturer's authorized repair shop specified by the Seller. In the event of an insurance event, the damage to the car and the place of the event are recorded;

8.6.2. Assistance in starting the Car - if it is not possible to start the Car, the Car is started with the help of jump leads according to the manual and the requirements of the distributor of the relevant Car brand. If it is not possible to start the Car with the help of jump leads, the Car will be towed to the nearest repair shop, where the Car will be safely started;

8.6.3. Wheel replacement – ​​if the Car has a flat tire, it will be replaced or repaired on the spot, but if the wheel cannot be replaced or repaired at the scene, the Car will be towed to the nearest repair shop, which is open 24/7;

8.7. During the warranty period, Car repairs are carried out in such a way as to eliminate the detected defects and in accordance with professional care.

8.8. The warranty does not apply in cases where the defect has occurred due to the following reasons:

8.8.1. The defect has arisen as a result of improper use – the car has been used off-road, or not in accordance with the manufacturer's instructions, or not in accordance with the car's user manual;

8.8.2. Unsuitable or invalid parts, fluids or parts installed or attached to the car, or such parts, fluids or parts that do not comply with the operating or repair regulations or instructions of the Car manufacturer;

8.8.3. The car has been used commercially, for example as a taxi or otherwise used for commercial passenger transport, as a delivery vehicle, used for competition or hired out;

8.8.4. The car was involved in a traffic accident.

8.9. The Buyer must notify the Seller of the Warranty case immediately, but no later than within 10 working days after the discovery of the case or damage during the Warranty period. In case the buyer does not comply with this provision, the Seller has the right to refuse the Warranty repair.

8.10. Carrying out warranty repairs does not suspend and/or extend the warranty period.

8.11. The 12-month warranty provided by the Seller does not affect the Buyer's rights, which are defined in regulatory acts.

9.1. The consumer can exercise the right of withdrawal and unilaterally withdraw from the Agreement within 14 calendar days after receiving the Car, that is, from the date of signing the Car acceptance-handover act and the goods delivery note - the invoice (including) only if the Car was purchased by means of distance communication.

9.2. The consumer cannot exercise the right of withdrawal if:

9.2.1. Car purchased in person;

9.2.2. the returned Car is damaged or not returned in full original equipment, as well as its equipment and condition do not correspond to the one in which the Seller handed it over to the Buyer, in accordance with the Car acceptance-handover act;

9.2.3. The car is used and is not in the condition in which it was received from the Seller (including driven more than 50 km);

9.3. To exercise the right of withdrawal, the Consumer electronically fills out the withdrawal form available at https://likumi.lv/doc.php?id=266462#516083 and sends it to the Seller.

9.4. The Seller returns the money paid to the Consumer (excluding taxes, fees or other payments) no later than within 14 days from the day when a report on the exercise of the right of refusal is received.

9.5. The seller has the right to withhold the return of money until the return of the Car or the submission of a confirmation of the return of the Car.

9.6. The consumer bears the costs of returning the Car. In order to agree on the place and way of returning the Car, the Consumer must contact the Seller.

10.1. If 5.6. the delay of the payment deadline specified in paragraph 1 exceeds 30 (thirty) days, or if the full purchase price of the Car has been paid, but the Buyer refuses to accept the Car or the Seller is unable to contact the Buyer in order to transfer or agree another deadline for the delivery of the Car and 10 (ten ) days from the moment when the Seller has notified the Buyer about the readiness of the Car for delivery, the Seller has the right to unilaterally withdraw from the Agreement and deal with the Car at his discretion.

10.2. If 10.1. the circumstances mentioned in paragraph, the Buyer pays the Seller a contractual penalty in the amount of 5% of the purchase price of the Car and the Seller has the right to unilaterally withdraw from the Agreement. In the event that the Seller delays the delivery of the Car for more than 30 (thirty) days due to his own fault, the Seller pays the Buyer a contractual penalty in the amount of 5% of the purchase price of the Car and the Buyer has the right to unilaterally withdraw from the Agreement. The Seller's fault is not considered to be the delay of the Car manufacturer, the delay in transporting the Car caused by the carrier, etc. circumstances that depend on the action or inaction of third parties and are not under the direct control of the Seller.

10.3. The Buyer has the right to submit a complaint to the Seller using the complaint application form available on the Seller's website https://www.inchcape.lv/inchcape-sudzibu-forma/ . The answer is given within two weeks.

10.4. All disputes and disagreements related to the execution of this Agreement shall be resolved by the Parties through mutual negotiations. If no agreement is reached, the dispute is resolved in court in accordance with the laws and regulations in force in the Republic of Latvia.

11.1. The Seller and the Buyer undertake not to raise any claims against each other if the other party's failure to fulfill its obligations is the result of force majeure, such as fire, natural disasters, strikes, any acts of war and terrorism, illegal actions of third parties that directly affect the fulfillment of obligations and the occurrence of which could not be predicted or prevented.

11.2. In the event of force majeure, the Party shall immediately notify the other Party and take all necessary measures to prevent damage to the other Party or to reduce its extent as much as possible.

12.1. The Buyer knows and understands that, in order to ensure the fulfillment of obligations, the Seller needs to process the Buyer's personal data, as stipulated in the Seller's Privacy Policy, which is available on the Seller's website www.inchcape.lv , as well as in the Seller's car showrooms and car service centers.

12.2. The buyer confirms that he has thoroughly familiarized himself with the Seller's Privacy Policy. This policy is acceptable and comprehensible to the Buyer, and the Buyer recognizes it as appropriate to his interests. The buyer's rights as a data subject have been explained and understood by the buyer.

13.1. In case the Seller repairs or inspects the Car, the Seller does not provide the Buyer with an exchange car or any other exchange vehicle.

13.2. The laws and regulations of the Republic of Latvia are applied to these Terms and Conditions.

13.3. The Seller reserves the right to update and periodically amend these Terms and Conditions at its sole discretion and at any time. The changes and amendments made will be published on the Seller's website www.inchcape.lv , indicating the update date.

13.4. Correspondence of the parties (notices, claims, etc.) is considered to have been received within the following period: (i) if delivered personally or through a courier - on the day when the addressee has signed for receiving the correspondence; (ii) if sent in a registered mail through Latvijas Posta - on the 5th day after the delivery of the mail at the post office; (iii) if sent by fax or e-mail - on the next business day after sending.